Petra Ride collects data and information; (i) either provided by Users and Captains, (ii) collected through the use of services provided by Petra Ride, or (iii) collected from other sources.
All Collected Data and Information are fundamental for Petra Ride to guarantee quality of service and the precision of delivering such. The provided Data and Information are what improve and develop the services and opportunities Petra Ride offers to both its Users and Captains. For instance, the facilitation of the entire payment process starting from the filling of Transaction information and ending with the payment receipt is all reliant on the data and information provided by Users and Captains. Communications carried between the User and Captain whether through telephone communications or text messages cannot be performed without the provision of the aforementioned Data and Information. Notifications for discounts and promotions, change of services, for Captain Arrival or even for tracking the ride are all dependent on the Data and Information provided by Users and Captains. The aforementioned portraits only a fraction of how important the Data and Information collected is key for Petra Ride to maintain and prosper in fulfilling its vision and mission.
Petra Ride acknowledges that all Information and Data disclosed by Users and Customers is considered confidential and secret. Both the User’s and Captain’s data is not available to any individual but the owner of the profile and the authorized personnel at Petra Ride. Petra Ride will never proactively demand for any personal or private information. Petra Ride will take reasonable standards of care in keeping all Data and Information secure and undertakes not to share such Data and Information in any unlawful manner and unless for business related purposes and for the achievement of Petra Ride’s vision and mission. Petra ride holds the right to determine under its own discretion the need to share the provided Data and Information and the entity it shares it with. The Data and Information may be (for example) shared:
Along with the Data and Information provided by Users and Captains, collected through the use of services provided by Petra Ride or collected from other sources, and upon downloading Petra Ride’s application, the User and/or Captain shall grant Petra Ride the permission and consent to access the location service, camera, phone, and storage of the device being used. Such grant will be needed for Petra Ride to carry out its services; The location service will allow the User to track the Captain and for the Captain to locate the User, moreover, Petra Ride will monitor all activities to ensure Safety and adherence to rules, laws and regulations by both the Captain and User. The Camera will allow the User to choose the Captain he deems suitable and appropriate, which is done through scanning a QR code located in the vehicle of the Captain. Accessing the Phone device itself will allow the communication between the User, Captain and Petra Ride for quality assurance and facilitation of services. The storage of the device will give access to the documents provided by the Captain ( e.g. personal picture, indemnification, etc.) and User as well. Note, the above mentioned are merely examples of the benefits of granting Petra Ride consent for accessing location service, camera, phone, and storage.
Petra Ride shall be excused if any Data and/or Information was disclosed without prior authorization in the case of a Force Majeure event. Force Majeure events include but is not limited to: (i) wars, riots, blockades, or acts of sabotage; (ii) threats or acts of terrorism; (iii) earthquakes, floods, fires; (iv) named hurricanes or cyclones, tidal waves, tornadoes, or other natural physical disasters; (iv) Virus attacks or hacking of servers, systems and/or any computer devices of Petra Ride.
Petra Ride non-discloser and security obligations stated above shall not apply to Data and Information which:
Petra Ride encourages all Users and Captains to regularly visit this policy as updated versions of such may be available. Petra Ride may update or amend this policy in compliance with the laws and regulations or in order to enhance and improve the service provided. All Users and Captains will be notified on such change through Petra Ride’s App, Website and/or through emails, SMS and push notifications.